Privacy policy
At LUOHU Bath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details (such as name, email address, phone number, shipping address)
- Order and transaction information
- Payment details (processed securely via third-party providers)
- Device and browsing information (IP address, browser type, cookies, etc.)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your order or inquiries
- Provide customer support
- Improve our website, products, and services
- Send updates, promotions, or marketing communications (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, including:
- Payment processors (to complete transactions)
- Shipping and logistics partners (to deliver your orders)
- Service providers (website hosting, analytics, etc.)
All partners are required to protect your information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
- Remember your preferences
You can choose to disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
7. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
LUOHU Bath Support Team
Email: victoli187@gmail.com
By using our website, you agree to the terms outlined in this Privacy Policy.