Terms of service

Welcome to LUOHU Bath. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your country or region
  • You will not use our products for any illegal or unauthorized purpose
  • You agree not to violate any applicable laws, regulations, or third-party rights

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

LUOHU Bath offers bathroom and kitchen products for both individual and commercial use.

  • All product descriptions, images, and specifications are provided as accurately as possible
  • We reserve the right to modify or discontinue products without prior notice
  • Availability of products may be limited

For B2B or bulk orders, additional agreements may apply.

3. Pricing & Payment

  • All prices are listed on the website and may change without notice
  • Payments must be completed at checkout unless otherwise agreed (for B2B orders)
  • We reserve the right to refuse or cancel orders if pricing errors occur

4. Orders & Cancellations

  • Once an order is placed, you will receive a confirmation email
  • Orders may be canceled within 24 hours of placement
  • After processing or shipment, cancellations may not be possible

We reserve the right to cancel orders due to suspected fraud, stock issues, or other reasons.

5. Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy.

  • Delivery timelines are estimates and may be affected by external factors
  • Customers are responsible for providing accurate shipping information
  • We are not responsible for delays caused by customs or logistics providers

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.

We reserve the right to refuse returns that do not meet our policy requirements.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of LUOHU Bath or its licensors.

  • You may not reproduce, distribute, or use any content without prior written permission

8. Limitation of Liability

LUOHU Bath shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from improper installation or misuse of products
  • Delays or failures caused by circumstances beyond our control

Our total liability shall not exceed the amount paid for the product.

9. Warranties

Products may be covered by limited warranties as specified on product pages or separate warranty policies.

Except as expressly stated, all products are provided “as is” without additional guarantees.

10. Third-Party Services

We may use third-party services (such as payment providers or shipping companies). We are not responsible for their performance or policies.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable international trade practices. Specific governing law may be defined in B2B agreements where applicable.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact:

LUOHU Bath Support Team
Email: victoli187@gmail.com

By using this website, you agree to these Terms of Service.